Privacy Policy

Introduction

Senscience ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, senscience.ai (the "Site"), and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site or services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

• Name and email address
• Organization and job title
• Contact information (phone number, mailing address)
• Data volume and use case information
• Messages and inquiries you send through our forms
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on each page
• Referral source and navigation patterns
• Cookies and similar tracking technologies
• Analytics data through Google Analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you promotional materials and updates (with your consent)
• To process demo requests and sales inquiries
• To improve and optimize our Site and services
• To analyze user behavior and website performance
• To comply with legal obligations
• To prevent fraud and enhance security
• To personalize your experience on our Site

3. HubSpot CRM Integration

We use HubSpot to manage customer relationships and lead information. When you submit a form on our Site, your information is sent to HubSpot's servers. HubSpot processes this data according to their privacy policy and data processing agreements. Your data is used to:

• Track and manage demo requests
• Send follow-up communications
• Provide customer support
• Analyze customer interactions

For more information about HubSpot's privacy practices, please visit their privacy policy at https://legal.hubspot.com/privacy-policy.

4. Google Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to maintain and improve the Site and our services.

Google Analytics uses cookies to track your activity. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your activity. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Site.

We use the following types of cookies:

• Essential Cookies: Required for Site functionality
• Performance Cookies: Track Site usage and performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for advertising and analytics

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we securely delete or anonymize it. You may request deletion of your data by contacting us at the address provided below.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Site, you consent to the transfer of your information to countries outside your country of residence.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of the Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: